Managing your Subscriptions

Within HR Leave Hub, organisations are tied to a subscription plan that determines the features and limits available to them. The subscription plan is managed by the organisation's admins.

Managing existing Subscriptions

To manage your subscription, navigate to the My Subscriptions page at the bottom of the sidebar. Here you will see a list of all the subscriptions and organisations they're tied to. You can preview the details of each subscription by clicking on the View button.

Subscriptions on HR Leave Hub are billed per seat, meaning that the cost of the subscription is determined by the number of the employees in the organisation. Adding or removing an employee automatically updates your subscription cost for the next billing cycle.

To cancel (or resume) a subscription, click on View button first and at the bottom you should see the Cancel Subscription button. This will put the subscription into a "Grace Period" state, where the subscription will be cancelled at the end of the current billing cycle. During the grace period, the subscription can be resumed at any time.

Payment Methods

Additionally, within the My Subscriptions page, you can manage the payment methods for your subscriptions. Clicking on the Payment Methods tab, you can view, add or remove payment methods. You can also set a default payment method for your subscriptions. These payment methods can additionally be used when creating a new organisation.

Adding a payment method is as simple as clicking "Add a Payment Method" and filling in the details. The payment method will be saved and can be used for any subscription within the organisation.

Creating a new Organisation

Since each organisation is tied to a subscription, creating a new organisation will require a subscription. When creating a new organisation, you will be prompted to input a payment method or chose from an existing method. As soon as the payment method is added, the subscription will be created and the organisation will be ready for the setup process.

For more details on setting up a new organisation, see the Getting Started guide.

Tracking Invoices

HR Leave Hub provides a detailed invoice for each billing cycle. To view the invoices, navigate to the Invoices tab. Here you will see a list of all the invoices for the organisation. Clicking on an invoice will show the details of the invoice in a PDF format. You can also download the invoice for your records.

Additionally, at the top of the Invoices page, you can see the upcoming invoices. This will show you the cost of the next billing cycle based on the current number of employees in the organisation.